SHIPPING
- The delivery usually takes 7-10 working days depending on the location and the delivery rules about the particular state and the pin code serviceability.
- As variations arise in products, the colors of the product you obtain may range marginally from the colors visible.
- The majority of orders get delivered in 4 to 7 business days. Except for public holidays, Monday through Friday are considered business days. Delivery delays occur sometimes, especially during holidays or due to unforeseen situations. We try our best to ensure that all our clients receive their orders on time. Orders that are already out cannot be canceled.
- Keep an eye on your package by going to ‘My Orders.’ The tracking number can be found on the website of the shipping company. We’ll send you an email with the specifics immediately after the placement of your order.
- The Airway Bill Number (AWB no.) and the name of our courier partner are communicated to you through text message/email after your item is dispatched. To track the present position of your package and the projected arrival date, go to the courier partner’s website and enter the AWB number we provided in the application form. If you have any queries concerning the status of your order, contact us at multicoreinfo@gmail.com or call us at +91 9319357299. Our working hours are 9:30 AM- 18:00 PM IST Monday through Saturday.
- Our delivery partners will attempt two times before returning to us and canceling your purchase. Please ensure that you offer a complete and correct mailing address, including a zip code and a cellphone number for speedier delivery.
- We take all major debit and credit cards (including Mastercard, Visa, and American Express) and Net Banking from major banks for delivery to PAN India.
- COD is not Applicable.
RETURNS AND REPLACEMENT
- Only if the following requirements meet is your purchase eligible for return or replacement:
- If you received an erroneous product, that is, if the product does not match the item description on the website or a wrong product was sent to you.
- If you obtain a product that has genuine quality or manufacturing flaw or damage.
- Every request for a refund or exchange is considered a unique situation. If we are provided with an invalid or incomplete mailing address, or if the shipping agency has made two unsuccessful delivery attempts, or the receiver declines the package, we won’t be able to issue a refund.
- If the product has a real problem, we will gladly replace it with a replacement, an alternative product of equal value, or through a refund of your purchase money, within 7-10 working days of the product getting picked up from the supplied address.
- If we are unable to offer you a replacement for your bought goods in specific situations, we will contact you and execute your refund. A credit of the paid amount will appear in the original payment method within 7-10 business days.